How can we help?

Account and access

• Sign in at app.firefly-dashboard.com.
• Forgot your password? Use Forgot password? on the sign-in page to get a reset link by email.
• During the private alpha, creating an account may require an invitation.
• Didn't receive an email? Check your spam folder and confirm that you used the correct address.

Calendar connections

• Open Integrations in Firefly to connect Google or Microsoft calendars, then choose which calendars to show.
• Firefly requests two read-only Google Calendar permissions: one to list your calendars and one to display events. Both are required for the Google Calendar integration.
• If a connection says Needs attention, use Reconnect to sign in again.
• Disconnecting removes Firefly's stored sign-in credentials. To also withdraw the permission on Google's side, remove Firefly from your Google Account connections.

Displays and pairing

• Any modern browser can show your dashboard. A tablet, spare computer or TV browser can work well.
• To set up a dedicated display, open Firefly on that screen and pair it with the short code it shows.
• Raspberry Pi kiosk displays are supported. Firefly doesn't sell hardware.
• If a display stops updating, check its network connection first, then reload it or re-pair it if needed.

Privacy and data requests

Read how Firefly handles your information in the Privacy Policy, including the Google user data section.

To ask a privacy question or request deletion of your account and household data, use the published contact method below.